Configuring Outlook 2007

Outlook 2007 is one of several email clients in use on campus and is not supported by all Schools and Centers. For the recommended email client you should use, see Email Specifications by School or ask your Local Support Provider (LSP).

Important note: you must update Office 2007 prior to configuring Outlook. The Outlook version number should be 12.0.4518.1014 or above.

Some user domains provisioned with an autodiscover domain name, i.e. autodiscover.servername.upenn.edu, will find that their Outlook 2007 configuration is dramatically simplified and requires only entering an email address in the Outlook configuration screen. Please contact your LSP for more information. 

  1. Launch Outlook 2007.
  2. If Outlook has not been previously used, an Outlook 2007 Startup window will appear. If Outlook has been previously used, go to step 4.
  3. Click the Next button. Under E-mail Accounts, choose the Yes radio button. Go to step 8.
  4. Go to Tools > Account Settings
  5. Click on the E-mail tab.
  6. Click the New... button. The next screen is Choose E-mail Service.
  7. Choose the Microsoft Exchange, POP3, IMAP, or HTTP radio button.
  8. Click the Next button. The next screen is Auto Account Setup.
  9. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
  10. In the E-mail address field, enter your full Exchange email address, e.g. username@exchange.upenn.edu
  11. In the Password: field, enter your email password.
  12. In the Retype Password: field, enter your email password again.
  13. Click the Next button. The next screen is Online search for your server settings... When Outlook connects to the server for the first time it will prompt you for your username and password at the autodiscover.exchange.upenn.edu dialog box.
  14. In the User name: field, enter kite\username, making sure to include kite\ prior to your username
  15. In the Password: field, enter your email password.
  16. Click the OK button. You will be returned to the Online search for your server settings screen.
  17. Enable the Manually configure server settings checkbox.
  18. Click the Next button. The next screen is Microsoft Exchange Settings.
  19. Click the More Settings button. The Microsoft Exchange option dialog will load.
  20. Click the Connection tab.
  21. Under Outlook Anywhere, ensure the Connect to Microsoft Exchange using HTTP checkbox is enabled.
  22. Click the Exchange Proxy Settings button. The next screen is Microsoft Exchange Proxy Settings.
  23. In the Use this URL to connect to my proxy server for Exchange: field, enter mail.exchange.upenn.edu
  24. Enable the Connect using SSL only checkbox is enabled.
  25. Ensure the On fast networks, connect using HTTP first, then connect using TCP/IP and the On slow networks, connect using HTTP first, then connect using TCP/IP checkboxes are enabled.
  26. Click the OK button.
  27. Click the Apply button. A dialog box will inform you that you must restart Outlook for these changes to take effect.
  28. Click the OK button.
  29. Click the Finish button. You will be presented with a User Name dialog box.
  30. In the Name: field, enter your real name.
  31. In the Initials: field, enter your initials.
  32. Click the OK button. The Privacy option screen will load.
  33. Click the OK button. Outlook will ask whether you want to synchronize your RSS feeds with the Windows common feed list. Click the Yes or No button, depending on your preference. Your Outlook data will begin to load. 

Enabling LDAP in Outlook 2007

To use Outlook 2007 with the Penn Online Directory, you must enable LDAP.

  1. On the Tools menu, click Account Settings... and click the Address Books tab.
  2. Click the New... button. The Directory or Address Book Type screen will appear.
  3. Select the Internet Directory Service (LDAP) radio button and click the Next button. The Directory Service (LDAP) Settings screen will appear.
  4. In the Server Name: field, enter directory.upenn.edu
  5. Enable the This server requires me to log on checkbox.
  6. In the User Name: field, enter uid=usernameou=PennPeople, dc=upenn, dc=edu, where username is your actual PennKey name.
  7. In the Password: field, enter your PennKey password.
  8. Click the More Settings... button. The Microsoft LDAP Directory screen will appear.
  9. In the Port: field, enter 636
  10. Enable the Use Secure Sockets Layer checkbox.
  11. Click the Search tab.
  12. Select the Custom: radio button in the Search Base section.
  13. In the Custom: field, enter ou=PennPeople, dc=upenn, dc=edu
  14. Click the Apply button and click the OK button. You will return to Directory Service (LDAP) Settings screen.
  15. Click the Next button, click the Finish button, and click the Close button.
  1. Launch Outlook 2007.
  2. If Outlook has not been previously used, an Outlook 2007 Startup window will appear. If Outlook has been previously used, go to step 4.
  3. Click the Next button. Under E-mail Accounts, choose the Yes radio button. Go to step 8.
  4. Go to Tools > Account Settings
  5. Click on the E-mail tab.
  6. Click the New... button. The next screen is Choose E-mail Service.
  7. Choose the Microsoft Exchange, POP3, IMAP, or HTTP radio button.
  8. Click the Next button. The next screen is Auto Account Setup.
  9. Enable the Manually configure server settings or additional server types checkbox.
  10. Click the Next button. The next screen is Choose E-mail Service.
  11. Choose the Internet E-mail radio button.
  12. Click the Next button. The next screen is Internet E-mail Settings.
  13. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
  14. In the E-mail Address: field, enter your full email address, e.g. username@pobox.upenn.edu
  15. Select POP3 from the Account Type: drop-down menu.
  16. In the Incoming mail server: field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.
    If your email address ends with The incoming POP mail server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu  mailbox.zimbra.upenn.edu (Zimbra)
    pop.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu see SEAS instructions
  17. In the Outgoing mail server (SMTP): field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.

    Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you will have different SMTP servers than those listed for Penn. Follow the instructions in the document "Sending Email: Selecting & Configuring Your SMTP Server"

    If your email address ends with The SMTP server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu  mailbox.zimbra.upenn.edu (Zimbra) 
    mail.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu  see SEAS instructions
  18. In the User Name: field, enter your username
  19. In the Password: field, enter your email password.
  20. Click the More Settings ... button. The next screen is Internet E-mail Settings.
  21. Click the Outgoing Server tab.
  22. Enable the My outgoing server (SMTP) requires authentication checkbox.
  23. Click the Advanced tab to display the encryption settings for your incoming and outgoing servers.
  24. Under Incoming server (POP3), enable the This server requires an encrypted connection (SSL) checkbox
  25. Under Outgoing server (SMTP), select SSL from the Use the following type of encrypted connection: drop-down menu.
  26. Click the OK button. You will be returned to the Internet E-mail Settings screen.
  27. Click the Next button. The next screen is Congratulations!
  28. Click the Finish button. If this is not the first account you have created in Outlook 2007, you will also have to click the Close button. Outlook 2007 will begin to download and refresh your POP email.
  1. Launch Outlook 2007.
  2. If Outlook has not been previously used, an Outlook 2007 Startup window will appear. If Outlook has been previously used, go to step 4.
  3. Click the Next button. Under E-mail Accounts, choose the Yes radio button. Go to step 8.
  4. Go to Tools > Account Settings
  5. Click on the E-mail tab.
  6. Click the New... button. The next screen is Choose E-mail Service.
  7. Choose the Microsoft Exchange, POP3, IMAP, or HTTP radio button.
  8. Click the Next button. The next screen is Auto Account Setup.
  9. Enable the Manually configure server settings or additional server types checkbox.
  10. Click the Next button. The next screen is Choose E-mail Service.
  11. Choose the Internet E-mail radio button.
  12. Click the Next button. The next screen is Internet E-mail Settings.
  13. In the Your Name: field, enter your name as you wish it appear on outgoing messages.
  14. In the E-mail Address: field, enter your full email address, e.g. username@pobox.upenn.edu
  15. Select IMAP from the Account Type: drop-down menu.
  16. In the Incoming mail server: field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.
  17. If your email address ends with The incoming IMAP mail server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu mailbox.zimbra.upenn.edu (Zimbra)
    mail.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu see SEAS instructions
  18. In the Outgoing mail server (SMTP): field, type your mail server name using the table below. If your server isn't listed or you don't know what to enter here, check with your School, department, or LSP.

    Note: If you are using an Internet Service Provider (ISP) other than Penn (for example, DCANet or Earthlink) to connect to your mail account, you will have different SMTP servers than those listed for Penn. Follow the instructions in the document "Sending Email: Selecting & Configuring Your SMTP Server"

  19. If your email address ends with The SMTP server is
    @dolphin.upenn.edu mailbox.zimbra.upenn.edu
    @wharton.upenn.edu see Wharton instructions
    @mail.med.upenn.edu mailbox.zimbra.upenn.edu
    @pobox.upenn.edu mailbox.zimbra.upenn.edu (Zimbra) 
    mail.exchange.upenn.edu (ISC Exchange)
    @sas.upenn.edu see SAS instructions
    @seas.upenn.edu see SEAS instructions
  20. In the User Name: field, enter your username
  21. In the Password: field, enter your email password.
  22. Click the More Settings ... button. The next screen is Internet E-mail Settings.
  23. Click the Outgoing Server tab.
  24. Enable the My outgoing server (SMTP) requires authentication checkbox.
  25. Click the Advanced tab to display the encryption settings for your incoming and outgoing servers.
  26. Select SSL from both the IMAP and the SMTP Use the following type of encrypted connection: drop-down menus.
  27. Click the OK button. You will be returned to the Internet E-mail Settings screen.
  28. Click the Next button. The next screen is Congratulations!
  29. Click the Finish button. If this is not the first account you have created in Outlook 2007, you will also have to click the Close button. Outlook 2007 will begin to download and refresh your IMAP folders.
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Date Posted: May 24, 2013 Tags: Provider Resource, Supported Product, Microsoft Office, Configuration

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