XpressConnect

Supported Product

XpressConnect is the University's supported and recommended application for configuring your device to access AirPennNet.

Documentation

The following documentation is available for this product:

Related resources

XpressConnect embeds the supported SecureW2 Enterprise Client supplicant within its installation package. To connect to AirPennNet, you need a wireless device on your notebook that supports at least 802.11g (WiFi) and preferably 802.11n. Most notebook computers come equipped with this wireless capability.

Windows compatibility

XpressConnect version functions correctly in Windows 8, although the SecureW2 component is not installed because it is not needed in Windows 8.

Obtaining XpressConnect

XpressConnect is available free of charge to members of the Penn community.

  1. If your notebook is within an AirPennNet service area, the AirPennNet-Help network also is available. Connect your notebook to the AirPennNet-Help SSID.
  2. Open your web browser.
  3. Follow the on-screen instructions to install XpressConnect.

 

To connect to AirPennNet, you need a wireless device on your notebook that supports at least 802.11g (WiFi) and preferably 802.11n. Since 2006, all Apple notebooks ship with 802.11g and 802.11n.

Obtaining XpressConnect

XpressConnect is available free of charge to members of the Penn community.

  1. If your notebook is within an AirPennNet service area, the AirPennNet-Help network also is available. Connect your notebook to the AirPennNet-Help SSID.
  2. Open your web browser.
  3. Follow the on-screen instructions to install XpressConnect.

Windows overview

Penn's deployment strategy for connecting to AirPennNet changed considerably with the adoption of XpressConnect in 2010. Previously released as a standalone installer, the SecureW2 Enterprise Client is now embedded within the XpressConnect distribution package. Users need to supply their PennKey credentials during the XpressConnect process, and these credentials are passed transparently to the underlying SecureW2 authentication mechanism. The result is that users are automatically connected to AirPennNet upon subsequent Windows logins.

Important note: LSPs should not use their own PennKey credentials to connect to AirPennNet with SecureW2 when setting up an end user's computer. Similarly, users using a shared Windows computer should connect to AirPennNet from their own Windows accounts, not from a shared Windows account. PennKey credentials are removed an uninstall or reinstall of XpressConnect.

Troubleshooting

Instruction on troubleshooting connections to AirPennNet with SecureW2 are located here.

Users whose notebooks have third-party software that controls their network connections generally need to remove this software to sucessfully connect to AirPennNet.

OS X overview

Connections to AirPennNet in OS X have been greatly simplified. Users download the XpressConnect wizard, and then supply their PennKey credentials in the XpressConnect wizard set-up screen. These credentials are passed transparently to OS X. The result is that users are automatically connected to AirPennNet on subsequent connections.

Important note: LSPs should not use their own PennKey credentials to connect to AirPennNet when setting up an end user's computer. Similarly, users using a shared OS X computer should connect to AirPennNet from their own accounts, not from a shared account.

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Date Posted: March 18, 2013 Tags: Provider Resource, Supported Product, Security, Wireless, Essentials

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