Student Services

Support information and references for Penn students.

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All Student Services Articles

Posted on: February 10, 2014

In all likelihood, there considerable amount data on your computer that is important to you at this very moment.  Consider everything you have saved on it including the irreplaceable photos of your college experience, your music collection, and the...

Posted on: September 11, 2013

Many types of computer-related and everyday household items contain materials which are harmful to the environment if they are not disposed of properly.  In an effort to help ensure these items are recycled and/or disposed in an environmentally...

Posted on: August 20, 2013

The Computing Resource Center's System Tune-Up service is designed to help you before you actually, perhaps desperately, need help with your Mac or PC.  People tend not to think about taking care of their computers until they stop working well or...

Posted on: August 19, 2013

This article contains information to assist students with accessing computing resources at Penn and with getting computing help in residences and schools.

Getting started Get Connected

To use Penn’s wireless network for the first time, first...

Posted on: August 19, 2013

The need to connect various devices to the internet has become increasingly more important for people in order to enjoy all of the functionality these devices offer.  From playing games online with people around the world on an Xbox, to streaming...

Posted on: July 22, 2013

The following chart shows connectivity options in Penn's Residences, including AirPennNet-Device, for common equipment.

OS or Device AirPennNet APN-Device* Wired Notes Desktop

 Windows Vista, 7, 8

Yes No Yes Wireless via...
Posted on: June 17, 2013

The Digital Millennium Copyright Act (DMCA), passed by Congress in 1998, grants copyright holders of intellectual and artistic property and their agents the right to demand Internet service providers (ISPs) to remove infringing content from their...

Posted on: March 21, 2013
Computing Support

Students living in the College Houses receive computing support from Information Technology Advisors (ITA), fellow students who also live in their residence. See the College House Computing web site or call (215) 573-4052 for more...