Faculty and Staff Support Directory

Your primary department, center, or organization determines who provides your computing support. Use the table below to look up your organization and find your Local Support Provider. (Last updated: April 2014)

Name Support Provider Phone Email Web Address
Academic Support Programs
University Life Computing Services
215-573-8324
Acquisition Services
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Affirmative Action
College Hall Support
215-898-1337
African American Resource Center
College Hall Support
215-898-1337
Afro-American Studies Program
SAS Computing Helpdesk
Check for LSP
Almanac
College Hall Support
215-898-1337
Alumni Relations
Reggie Garrison
215-746-6226
Annenberg Center for Performing Arts
ISC Support-on-Site Services
215-898-1781
Annenberg Library
TBA
Annenberg School
3620 Walnut
Archives
SEE: University Archives
Army ROTC-Military Science
Zbigniew Kania
215-590-8808
Arthur Ross Gallery
College Hall Support
215-898-1337
Arts and Sciences
SAS Computing
SAS Computing
Audit Administration
Christopher Massicotte
215-573-4496
Biomedical Library
Library Helpdesk
215-898-4824
Bookstore
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Budget Analysis
SEE: Office of Budget & Management
Business Development
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Business Services Administration
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Career Planning & Placement
University Life Computing Services
215-573-8324
Center for Greater Philadelphia
ISC Support-on-Site Services
215-898-1781
Center for Undergraduate Research & Fellowships (CURF)
College Hall Support
215-898-1337
Central Gifts Processing
Finance ITS
215-898-4578
Finance ITS
Chaplains Office
College Hall Support
215-898-1337
Chemistry Library
Library Helpdesk
215-898-4824
CHOP
IS Support Center Service Desk
215-590-4357
Christian Association
ISC Support-on-Site Services
215-898-1781
Civic House
University Life Computing Services
215-573-8324
Class of 1923 Ice Rink
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Community Housing
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Comptroller
Finance ITS
215-898-4578
Finance ITS
Computer Connection
Chris Horrocks
215-898-3282
Conference Services
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Construction
SEE: Facilities, Management, Administration
Creative Communications
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Credit Union
ISC Support-on-Site Services
215-898-1781
Data Administration
SEE: ISC Data Administration
Day Care Center
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Dental Library
Library Helpdesk
215-898-4824
Design
326 Meyerson 210 S. 34th
215-898-7085
Design IT Support
Development Services
Reggie Garrison
215-898-3644
Dining Service
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Education
005 3700 Walnut
215-898-1847
GSE IT Support
Employee Credit Union
ISC Support-on-Site Services
215-898-1781
Engineering And Applied Sciences
169 Moore 200 S. 33rd
215-898-4707
Engineering IT Support
Environmental Health and Radiation Safety
College Hall Support
215-898-1337
Equal Opportunity
SEE: Affirmative Action
Executive Vice President
Finance ITS
215-898-4578
Finance ITS
Facilities Management/Services
Victoria Iannotta
215-898-5131
Faculty Club
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Federal Relations
College Hall Support
215-898-1337
Fine Arts Library
Library Helpdesk
215-898-4824
Fraternity/Sorority Affairs
University Life Computing Services
215-573-8324
General Counsel
TBA
Global Support Services
Finance ITS
215-898-4578
Finance ITS
Graduate Student Center
University Life Computing Services
215-573-8324
Greenfield Intercultural Ctr
University Life Computing Support
215-573-8324
Hill House Dining
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Housing & Conference Services
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Houston Hall
University Life Computing Support
215-573-8324
Inn at Penn
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Institute of Contemporary Art
ISC Support-on-Site Services
215-898-1781
Intercollegiate Athletics
Donna M Rollins-Haynesworth
215-898-9192
International Programs
Donald Fry
215-898-8510
Investments
Finance ITS
215-898-4578
Finance ITS
ISC: Administrative Information Technologies
ISC Support-on-Site Services
215-898-1781
ISC: Computer Operations
ISC Support-on-Site Services
215-898-1781
http://www.upenn.edu/computing/isc/sos/
ISC: Networking & Telecommunications
Paul Grossman
215-746-8006
La Casa Latina
University Life Computing Services
215-573-8324
Law
3501 Sansom Street
215-898-9140
Law IT Services
Learning Resources Student Disabilities
University Life Computing Services
215-573-8324
LGBTC
University Life Computing Services
215-573-8324
Library Collection Development
Library Helpdesk
215-898-4824
Library Development
Library Helpdesk
215-898-4824
Library Director's Office
Library Helpdesk
215-898-4824
Library Information Processing
Library Helpdesk
215-573-8324
Library Public Services
Library Helpdesk
215-898-4824
Lippincott Library
Library Helpdesk
215-898-4824
LRSM Direct
Ira Winston
215-898-4434
Mail Service
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Makuu
University Life Computing Services
215-573-8324
Math/Physics Library
Library Helpdesk
215-898-4824
Medicine
215-573-INFO
If your office is located within a School of Medicine Building or you have a PennNet network port, support can be requested here
Medicine-UPHS
215-662-7474
If your office is located within a Hospital Building or connected to UPHSNet, contact the UPHS Help Desk here
Military Science
Zbigniew Kania
215-590-8808
Morris Arboretum
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Museum
John Hastings
215-898-4012
Museum Library
Library Helpdesk
215-898-4824
Museum, University
Shawn Hyla
215-898-6982
Music Library
Library Helpdesk
215-898-4824
New Bolton Center
(610) 444-5800
Veterinary Medicine IT Support
Nursing
OTIS Service Desk
215-898-5981
School of Nursing IT support
Off-Campus Living
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Office of Budget & Management
Finance ITS
215-898-4578
Finance ITS
Office of Student Conduct
Marla Chazin-Belferman
215-898-5651
Office of the Vice Provost for University Life
University Life Computing Services
215-573-8324
PAACH
University Life Computing Services
215-573-8324
Parking Service
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Penn Card ID Center
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Penn Center for Innovation
ISC Support-on-Site Services
(215) 898-1781
http://www.upenn.edu/computing/isc/sos/
Penn Children's Center
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Penn Dental Medicine
PDM IT Service Desk
215-898-8957
Penn Dental Medicine
Penn Medicine Development & Alumni Relations
Annette Martinez
(215) 898-8815
Penn Press
ISC Support-on-Site Services
215-898-1781
Penn's Women Center
University Life Computing Services
215-573-8324
Physical Plant
Victoria Iannotta And Jonathan Klein
215-898-5131 And 215-898-2029
Police, University
David Kern
215-898-9528
President's Office
College Hall Support
215-898-1337
Provost's Office
College Hall Support
215-898-1337
Public Safety Administration
David Kern
215-898-9528
Public Services Library
Library Helpdesk
215-898-4824
Purchasing
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Real Estate Development
Jeff McCray
215-898-1084
Recreation Administration
Donna M Rollins-Haynesworth
215-898-9192
Registrar (Desktop/Networking Support)
David Domico
215-573-6723
Registrar(Production Support)
Robert Tisot
215-898-6629
Research Services
Finance ITS
215-898-4578
Finance ITS
Residential Maintenance
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
School of Veterinary Medicine
3800 Spruce Street
215-573-4236
Faculty IT Support
School/Ctr Development
Mark Aufdemberge
215-898-7776
Secretary's Office
College Hall Support
215-898-1337
Sheraton University City Hotel
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Social Policy & Practice
Albert Louie
215-898-7405
Special Collections Library
Library Helpdesk
215-898-4824
Stouffer Dining
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Student Financial Services(Desktop/Networking Support)
David Domico
215-573-6723
Student Financial Services(Production Support)
Robert Tisot
215-898-6629
Student Health Services/ Student Health Education
University Life Computing Services
215-573-8324
Student Life Activities
University Life Computing Services
215-573-8324
Student Telephone Services
Paul Grossman
215-746-8006
Trammell Crow Facilities Management Facilities Services
Victoria Iannotta And Jonathan Klein
215-898-5131 And 215-898-2029
Transportation and Parking
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
Treasurer's Office
Finance ITS
215-898-4578
Finance ITS
Trust Administration
Finance ITS
215-898-4578
Finance ITS
Tutoring Center
University Life Computing Services
215-573-8324
Undergraduate Admissions
David Iapalucci
215-898-9901
University Archives
College Hall Support
215-898-1337
University Bookstore
BSD IT Support
215 746 8656
https://bsdsdesk.business-services.upenn.edu/ProcessManager
University Couseling Service
University Life Computing Services
215-573-8324
University Laboratory Animal Resources (ULAR)
ISC Support-on-Site Services
215-898-1781
University Library
Library Helpdesk
215-898-4824
University Museum
Phil Chase
215-898-2624
University Relations
College Hall Support
215-898-1337
Veteran's Upward Bound
University Life Computing Services
215-573-8324
Veterinary School Library
Library Helpdesk
215-898-4824
VP & Treasurer
Finance ITS
215-898-4578
Finance ITS
VP Development & University Relations/Development & Alumni Rels
Reggie Garrison
215-746-6226
VP Finance
Finance ITS
215-898-4578
Finance ITS
VP Human Resources
Ilene Founds
215-898-1318
Wharton
114 Steinberg Hall-Dietrich Hall
215-898-8600
Wharton Computing
Wistar Institute
Wistar HelpDesk
215-495-6969
Workman's Compensation
Ilene Founds
215-898-1318