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Posted on: March 14, 2013
Supported Product

Microsoft Excel is the University's supported and recommended spreadsheet and numerical analysis application for both OS X and Windows. Microsoft Excel can be used to enter, edit, parse, and format data; write formulas; generate...

Posted on: March 14, 2013

This document provides instructions for configuring Microsoft Entourage 2008 EWS for use with Microsoft Exchange-based email and calendaring.

Entourage 2008 is one of several email clients in use on campus and is not supported by all Schools...

Posted on: March 14, 2013

It's critical that your computer's operating system stay up-to-date with the most current security patches released by Microsoft and Apple. Patches correct known software and security problems as well as software issues discovered by the vendor. Make...

Posted on: March 14, 2013
What are Malware, Spyware, and Adware?

From Wikipedia: "malware, short for malicious software, is software designed to infiltrate a computer system without the owner's informed consent. The expression is a general term used by computer professionals...

Posted on: March 13, 2013

Security Advisory: multiple security vendors have reported and Adobe has acknowledged vulnerabilities in versions of Flash Player for OS X and Windows prior to 11.6.602.171. ISC strongly suggests upgrading to Flash Player 11.6.602.171. For more...

Posted on: March 12, 2013

These instructions are for installing antivirus software in an unmanaged environment from the Supported Products article.

Caution: Please remove all antivirus programs before installing this product; this includes removing older versions of...

Posted on: March 12, 2013

In conjunction with ISC Information Security, the Virus Response Team manages the University's relationship with Symantec (the University's preferred antivirus software vendor), researches and monitors new and existing worm and virus threats, and...

Posted on: March 12, 2013

ISC Client Care provides equipment to facilitate the secure and environmentally sustainable disposal of computer hard drives. IT staff can schedule time to make use of a degausser and hard drive "crusher" to dispose of hard drives with the confidence...

Posted on: March 12, 2013

Skype is a proprietary software application which allows users to make inexpensive or free voice calls over the Internet. Skype also supports video conferencing for as many as ten users.

Skype is not a supported application at Penn, but is in...

Posted on: March 12, 2013

Important Note: Some Schools and Centers have standardized on the use of specific video conferencing applications, and may have licensed or negotiated discounted services for their faculty and staff. Information Systems & Computing (ISC) strongly...