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Posted on: March 12, 2013

These instructions are for installing antivirus software in an unmanaged environment from the Supported Products article.

Caution: Please remove all antivirus programs before installing this product; this includes removing older versions of...

Posted on: March 12, 2013

In conjunction with ISC Information Security, the Virus Response Team manages the University's relationship with Symantec (the University's preferred antivirus software vendor), researches and monitors new and existing worm and virus threats, and...

Posted on: March 12, 2013

ISC Client Care provides equipment to facilitate the secure and environmentally sustainable disposal of computer hard drives. IT staff can schedule time to make use of a degausser and hard drive "crusher" to dispose of hard drives with the confidence...

Posted on: March 12, 2013

Skype is a proprietary software application which allows users to make inexpensive or free voice calls over the Internet. Skype also supports video conferencing for as many as ten users.

Skype is not a supported application at Penn, but is in...

Posted on: March 12, 2013

Important Note: Some Schools and Centers have standardized on the use of specific video conferencing applications, and may have licensed or negotiated discounted services for their faculty and staff. Information Systems & Computing (ISC) strongly...

Posted on: March 11, 2013

Symantec Drive Encryption (formerly known as PGP Whole Disk Encryption or WDE) provides comprehensive disk encryption, enabling protection for data on desktops, notebooks, and removable media. The encrypted data is continuously safeguarded from...

Posted on: March 8, 2013

 

Use a web browser to connect to Dell's support site at support.dell.com and click the Start Here button under Support for Enterprise IT. Click the Drivers and Downloads link. Click the Enter a Tag button. Under Enter a service tag: enter the...
Posted on: March 8, 2013

 August 24, 2010

These are instructions for optimizing/"Pennifying" a Dell Latitude E4310 with Windows 7 for the University's environment. These instructions also are generally applicable to other modern Latitudes such as the E4200, E5410,...

Posted on: March 8, 2013

Units from around campus are working toward making their computing operations more environmentally friendly. Below are just a couple of examples of Penn's Green IT Success. To nominate an example of Green IT success that you would like to see...

Posted on: March 8, 2013
Smart Strip LCG3: Review

The Smart Strip LCG3 is designed to reduce power consumption by devices plugged into a surge protector by automatically powering them off when a master device is shut off, without requiring any additional cables or software....